Why do we say the AlkaViva Machines run the cleanest.
The AlkaViva Lifetime Warranty (Limited) on Electric Ionizers
Alkaviva water ionizers have the lowest return rate in the
industry. If something does go wrong with your electric ionizer,
you can be confident with your AlkaViva Lifetime Warranty
(Limited) and our top notch customer service. This warranty
applies to all AlkaViva electric ionizers purchased AFTER August
2009. (Please refer to your individual warranty card for
purchases prior to September 2009).
Your AlkaViva warranty details are as
follows: The warranty on AlkaViva electric
ionizers begins on the original purchase date. If warranty
details are not received by AlkaViva within 30 days, then the
warranty is limited to 1(one) year. The AlkaViva Lifetime
warranty covers all electric ionizer parts (not accessories) and
100% of labor costs in the first 5 years. After the first 5
years, the purchaser is responsible for any labor costs. In no
event shall AlkaViva or its dealers be liable for any direct,
indirect, incidental or special consequential damages to
property whatsoever, arising from use of its products with
improperly treated or untreated hard water.
AlkaViva will cover all shipping costs for any return under
warranty in the first 30 days. After that date, the purchaser is
responsible for all shipping. Items that have not been assigned
an RMA number will not be accepted. The warranty expressly
excludes damage caused by environmental damage including but not
limited to mineral buildup due to hard water or high levels of
iron, poor source water quality, infestation or electrical
surges. Warranty is also excluded if non-genuine AlkaViva
filters are used in an ionizer. Non genuine filters have been
shown to not only impair performance but also leak out media
that has damaged ionizers. AlkaViva is not responsible for any
shipping on repairs outside of the United States, Puerto Rico,
Guam & Canada.
As you might expect each water ionizer company claims to be the
best. We give each company a fair chance to make their case to you
the customer. This is what we can tell you about AlkaViva (previously
IonLife/Jupiter). Jupiter brand was one of the first ionizer brand we sold.
Many of the owners of water ionizer companies in the United States
today were previously dealers of Jupiter/IonLife machines and spoke highly
about Jupiter machines before they started importing other models. Customers tend to get confused with so much
water ionizer choices and embark on an exhaustive research project
to select which machine to buy. We can confidently say you can
safely end your search by selecting one of the water ionizers from
AlkaViva. Here is why:
Manufacturer: Emco Tech Performance Gives you the basics of pH and ORP
alteration Durability An ionizer is an investment - you want it to
last! Filtration You want clean and healthy water
Electrodes Understanding electrode technology Life Time Warranty
Emco Tech has been an industry leader for over 30 years. AlkaViva
alkaline water ionizers benefits from Emco Tech R&D Advantage. You
can expect that this company will be around for years to support you
and your investment. We know first hand several customers who call
us in desperation trying to find a replacement cartridge filter or a
part they need to get their machine working because the person or
company they bought it from no longer exist. rest assured that
AlkaViva formally Jupiter is not one of those companies. You can feel
confident that AlkaViva will be there when you need them. EMCO
produces top performing ionizers such as cutting edge AlkaViva Athena
and Delphi water ionizers.
Renowned healing waters around the world share two
common properties: they are higher in pH and negatively ionized. An
ionizer from AlkaViva recreates these properties using water from
your tap to create the healthiest water you can drink.
pH is a measurement that indicates the level of alkalinity or
acidity as measured on the pH scale. More and more researchers and
health practitioners understand the importance of balancing body pH
to maintain good health. Ionization raises or lowers the pH in water
and drinking ionized alkaline water can help you maintain this ever
Ionization also alters the water's electrical properties. The way
this is measured is through Oxidation Reduction Potential or ORP (redox)
which is expressed in millivolts. Alteration to the ORP is what
gives ionized alkaline water its super-hydrating, antioxidant and
oxygenating effects. DURABILITY
Understanding the Cleaning Cycle
We drink alkaline water to enjoy the benefits created from the
transformation of water through ionization. Here is the situation:
Water has minerals. Minerals will build up on the electrodes over
time. The electrode is the piece of equipment in your ionizer that
alters the quality of the water. Mineral build up or "scaling"
decreases an electrode's ability to transform the water. The
compromised electrode will then not be able to transform the water
efficiently - unable to give you the benefits you bought the ionizer
for in the first place.
Before you buy an ionizer it is crucial you understand its cleaning
cycle. The cleaning cycle will protect your investment and ensure
that your ionizer gives you many years of quality water.
Each electrode has either a positive or negative polarity. Reverse
polarity simply switches the charge. While it is true that all
ionizers clean through what is known as "reverse polarity cleaning"
- all reverse polarity cleaning cycles are certainly not created
There are two parts to reverse polarity cleaning:
1. A reversal of the polarity on the electrodes which repels anything
that is sticking there.
2. A washing or "bathing" of the electrodes in acidic water - the
only effective way to clean scale
These important aspects determine the efficacy of the cleaning
1. For optimal cleaning, the ionizer must feature a good acidic to
alkaline cleaning ratio. The more acidic water is run to bath the
electrodes the cleaner the ionizer and the greater its performance
and longevity. This is not unlike putting in extra "elbow grease" to
clean a tough spot - a brief once over will often not do the job
2. The way an ionizer is "programmed" to clean is crucial in
determining the cleaning ratio. Some units clean each time you start
water flow (you must either wait or override the cycle). Some units
operate on a timer system that initiates cleaning on an interval
such as every 12 hours. Some are set to trigger cleaning after a set
volume of water passes through the ionizer. Some even require manual
cleaning, where the user has to initiate cleaning. Each has its draw
backs: you can forget to trigger a manual cycle, you have to wait or
override a pre-use cycle, the timer based systems and in fact all
these systems have poor acidic to alkaline cleaning ratios (or not
enough elbow grease). The final drawback is that with each of the
above systems you have to wait for the cycle to complete before you
can receive alkaline drinking water.
The Emco Tech Research & Development Advantage sets the standard
The AlkaViva Isis/Melody – our entry level ionizer – sets an industry
standard by employing an Automatic Post-use Self Cleaning mechanism
- meaning it cleans automatically in the background after each and
every use. This provides a better acidic to alkaline cleaning ratio
than other reverse polarity ionizers. Additionally, with its
Patented Reversible Chamber you never have to wait to get your
alkaline water - an industry first!
However, even though Emco Tech had created the most advanced
patented cleaning system they did not stop there.
The revolutionary new patented DARC cleaning system eliminates
mineral scaling - protecting your investment and ensuring many, many
years of healthy water from your ionizer. The new cleaning system is
100% effective because it creates a true 1:1 acidic to alkaline
cleaning ratio. The importance of this breakthrough cannot be
stands for Double Automatic Reverse Cleaning. The DARC system
achieves the 100% effective 1:1 acidic to alkaline cleaning ratio by
cleaning while you are making alkaline water - each and every time.
They accomplish this by reversing the polarity every 20 seconds.
Therefore if you run the DARC cell for 40 seconds you get 20 seconds
of one polarity and then 20 seconds of reversed polarity. You also
never have to wait for or even think about your cleaning cycle. The
revolutionary patented DARC Cleaning System is a standard feature on
the AlkaViva Athena and AlkaViva Delphi models.
ionizers include a filtration system to clean the
water, however; all filtration systems are not created equal. Most
filters available in ionizers today are three to five stages and
utilize granulated activated charcoal (GAC) and some form of
By contrast, Emco Tech's revolutionary BioStone Filtration System
employs 9 stages of filtering media to remove contaminants and to
assist in the functional alteration of the water.
The BioStone employs two stages that function to alter the water.
The first functional stage is calcium in the form of NSF certified
granulated calcium sulfite. The calcium adds a slight amount of
alkaline mineralization and helps improve the taste. The second
functional stage is tourmaline employed in BioCeramic bead form. The
BioCeramic beads completely encase the tourmaline in a 100%
non-leaching ceramic coating. The Tourmaline emits FIR energy
through the ceramic coating. The FIR slightly alters the water's
electrical properties lowering the surface tension. To read more
information click on
NEW ALKAVIVA ULTRAWATER FILTER
The new UltraWater filter delivers Uncompromising filtration results
and safety you can count on. UltraWater has raised the bar on the
water filtration industry with 99.9% reduction of an exhaustive list
of the toughest to remove contaminants. Don’t settle for less. For
more information click on UltraWater Filter
Easy. Elegant. Effective.
...only from Emco Tech! #1 in Water Ionization Technology Worldwide
LIFE TIME WARRANTY: The warranty on
ionizers begins on the original purchase date. The AlkaViva Lifetime
warranty covers the original purchase for LIFE on all ionizer parts (not
accessories). 100% of labor costs are covered in the first 5 years.
After the first 5 years the purchaser is responsible for any labor
costs-to a maximum of $199. AlkaViva will cover all shipping costs for 1
year, and then return shipping for up to 5 years from the original date
of purchase. After that, the purchaser is responsible for all shipping
costs. Items that have not been assigned an RMA number will not be
accepted. This warranty only covers failures due to defects in materials
and workmanship which occur during normal use. This warranty does not
cover damage which occurs in return shipment, or failures which are
caused by products not supplied by the warrantor, damage due to mineral
build up, or failures which result from accident, misuse, abuse,
neglect, mishandling, faulty installation, misapplication, improper
insertion of consumables, set-up adjustments, maladjustment of consumer
controls, improper operation or maintenance, alteration, modification,
power line surge, improper voltage supply, commercial use, or service by
anyone other than an AlkaViva authorized repair facility, or damage
attributable to acts of God.
Limits and Exclusions:
Discontinued Jupiter Models
click on image
or link to buy replacement filters, faucet diverters, hoses, and other accessories
Please be aware that most of the discontinued machines
use the same replacement cartridge filter as current models. This is a
sign that you can depend on this company to support their machines for
years to come.